The methods used to capture, store, and potentially restore this data is where you will find the differentiation between backup solution vendors. Mailbox and Public Folder Databases are by far the most important of any of these items, as they hold the contents of all mailbox and Public Folder data.
Public Folder Databases (if running Exchange 2010).This is why understanding what is actually being backed up and how it relates to Exchange is so important.īelow are the relevant items you should be backing up on an Exchange server Much like “script kiddies” are ridiculed by the hacking community for actually understanding what they’re working with, running wizards and hoping for success is not helpful when you encounter an issue. If the product truly is as advertised, you might genuinely be adequately prepared for all manner of failure and recovery scenarios.
It would be easy to purchase a backup product said to be made for Exchange, kick off a backup, and tell yourself you have done the due diligence. What is important to backup for Exchange? Having an expert on staff is not synonymous with having an escalation path, as experts aren’t always available. Never have a critical workload in production that you do not have an escalation path for. Real World: While proper preparation, planning, and testing is vital, so are support contracts/agreements. Golden Rule never have a critical workload in production without an escalation path. This information, combined with a sound testing practice, are vital for all Exchange Professionals.
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What happens when the WAN link fails? Whom do we contact when our critical database goes down? Can we deliver adequate performance if multiple servers in our farm fail? Have we tested our site switchover capability? Do we have site switchover capability? We have a joke in support that whenever an IT Professional makes a critical mistake resulting in significant downtime it’s referred to as an RGE, or a “Resume Generating Event.” Having a firm understanding of Exchange, what it relies on to function, its built-in data retention/recovery features, and the various supported paths it provides for recovery can help you ensure your company or clients are well prepared for the worst Murphy’s Law can throw at you. One tell-tale sign of an operationally mature IT department is their commitment to planning and testing for failures within their environment.
Having spent much of my career in a support role, working with the largest of the large to smallest of the small companies, one theme rang consistently true in all escalations involving disaster recovery improper planning and testing.
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As an alternative to that grim scenario, I’ve decided to publish them here (with zero warranty or proper editing). As a result, I was left with a few chapters destined to die a slow death in a folder on my desktop. However, we soon realized we were simply too busy to commit the amount of time needed to properly see the book to its completion. A few years ago several colleagues and I decided to write an Exchange Server 2016 book, but scheduling and bandwidth issues caused us to delay it until Exchange Server 2019. This is a chapter from an Exchange Server book which was never published.
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